A smart charger can communicate through an internet or mobile connection and may provide features such as scheduled charging, energy-use information and app-based controls.

Current private charge points sold for domestic or workplace use in Great Britain are generally required to meet smart-charging regulations.

The functions and connection method vary between brands. Some rely on home Wi-Fi, while others may use a mobile connection.

I’ll explain the features of the chosen charger and provide guidance with the initial connection where applicable.

I’ll assess your consumer unit, electrical supply, parking position, proposed charger location and the route required for the new cable.

Photographs may be sufficient for an initial review, although some properties will benefit from a visit or more detailed assessment.

This process allows me to confirm the scope of the installation, identify any preparatory work and provide a quotation based on the actual requirements of your property.

Yes, I can provide an installation-only service for compatible customer-supplied chargers.

Before booking the work, I’ll need to confirm the make and model, its condition, its compatibility with your vehicle and whether it meets the requirements of the proposed installation.

It is also important to check the manufacturer’s installation and warranty terms.

Using independently sourced or previously owned equipment may affect the support or warranty available, so I’ll highlight anything you should investigate before proceeding.

The charging time depends on the charger’s output, the size and current charge level of the vehicle’s battery, and the maximum AC charging rate the vehicle can accept.

A more powerful charger will not necessarily charge the car faster if the vehicle itself has a lower charging limit.

Many domestic chargers operate at around 7kW, but the appropriate output will depend on your electrical supply and vehicle. I’ll consider these factors when discussing your charger options.

Off-road parking, such as a driveway, garage or allocated private space, is normally the most straightforward arrangement for a domestic charger. The charging cable must reach the vehicle safely without trailing across a public pavement or creating a trip hazard.

Properties without off-road parking may require an approved cross-pavement charging solution and permission from the relevant authority. These installations must be considered individually, so I’ll assess your parking arrangement before confirming whether I can complete the work.

If the problem may be covered by a manufacturer or installation warranty, you should normally follow the warranty process before arranging an independent repair. Unauthorised work could affect the remaining cover.

I can carry out relevant electrical checks and advise whether the issue appears to relate to the supply, circuit or charging unit. Where appropriate, I’ll recommend contacting the original installer or charger manufacturer rather than carrying out work that could interfere with the warranty.

I’ll consider your vehicle, property, electrical supply, parking arrangement and preferred charging features.

This may include whether you want a tethered or untethered charger, app controls, scheduled charging or compatibility with a particular electricity tariff.

Different charger brands have different connectivity and setup requirements, so there is no single model that suits every property.

I’ll explain the relevant options and help you make an informed decision.

Yes. If your existing charger is tripping, losing power or no longer operating correctly, I can assess the electrical supply, dedicated circuit, protective equipment and connections to help identify the likely source of the problem.

If the fault appears to be within the charging unit itself, the appropriate next step may depend on its make, model and warranty status.

I cannot promise to repair every charger, but I can explain my findings and advise whether you should contact the original installer or manufacturer.